Shipping Policy
At Haup, we are committed to delivering your orders quickly and securely. Our goal is to provide a smooth shopping experience with reliable shipping services across the United States.
1. Shipping Options
- Processing Time: 1–2 business days (Monday to Friday)
- Transit Time: 3–6 business days (Monday to Friday)
- Shipping Cost: Flat rate of $6 on all orders.
- Order Cut-Off Time: 4:00 pm (GMT-5) Eastern Standard Time (New York)
Total Delivery Time: 4-8 business days (Monday to Friday)
2. Order Processing
Orders are processed within 1–2 business days after payment is confirmed. Once shipped, you will receive a confirmation email with tracking details so you can follow your package until it arrives.
3. Order Tracking
A tracking number will be provided via email once your order has been dispatched. You can track your package directly through the carrier’s website.
4. Delivery Attempts and Returns
Deliveries are made Monday to Friday during regular business hours. If you are unavailable at the time of delivery, the carrier may attempt another delivery or return the package to us. In cases where the address provided is incorrect or incomplete, customer will be responsible return shipping charges.
5. Delivery Delays and Problems
While we strive for timely delivery, unforeseen circumstances such as holidays, weather conditions, or carrier delays may affect shipping times. If your package is lost or damaged in transit, please contact us at info@haup.shop.
6. Customer Support
For any questions or concerns regarding shipping, please contact our support team: info@haup.shop
For More Information
Business Name: Haup
Operating Hours: 8:30 AM to 5:30 PM (Monday-Friday)
Email: info@haup.shop
Office Address: 407 England St, Ashland, Virginia 23005, United States
Chat Support: 24/7
Call: +1 (540) 895-7821